Privacy Policy – Totalife

Effective Date: May 13, 2026

Totalife respects your privacy and is committed to protecting your personal data and ensuring transparency about how your information is collected and used.

1. Information We Collect

We may collect and process the following information:

• Email address for account creation and authentication
• Profile information, including optional profile photo
• App activity and progress data, including completed lessons, streaks, challenges, achievements, and subscription status
• Device and technical information necessary for app functionality
• Notification preferences
• Purchase and subscription status information provided through app store billing services

We do not directly collect sensitive medical, financial, or government identification information inside the app.

2. How We Use Your Information

We use your information to:

• Provide and operate the app
• Authenticate your account
• Personalize your experience
• Track your progress and achievements
• Provide premium subscription features
• Send notifications if enabled
• Improve app functionality, stability, and user experience
• Prevent abuse, fraud, unauthorized access, or misuse of the platform

3. Third-Party Services

We use trusted third-party services to operate the app, including:

• Google Firebase: Authentication, Firestore, Cloud Functions, Cloud Messaging, Analytics, Crash Reporting, Storage
• Google Cloud infrastructure
• RevenueCat for subscription management and entitlement validation
• Google Play Billing and Apple In-App Purchases for subscription payments

These services may process data on our behalf in accordance with their own privacy policies.

4. Storage and Security

Your data is stored using cloud infrastructure and services provided by Google Firebase and related Google Cloud services.

We take reasonable technical and organizational measures designed to help protect your information from unauthorized access, misuse, loss, or disclosure.

However, no internet-based service, cloud infrastructure, or electronic storage system can guarantee absolute security or protection against all potential risks.

5. Profile Photos

If you upload a profile photo:

• It is stored securely
• It is used only within your personal app profile
• It is not publicly displayed or shared outside the app by default

6. Subscriptions and Payments

Premium subscriptions are processed securely through:

• Google Play Billing
• Apple In-App Purchases

We do not directly store payment card information.

Subscription status and entitlement information may be processed through RevenueCat for subscription management, entitlement validation, and purchase synchronization.

Subscription billing, renewals, refunds, and payment processing are handled by the applicable platform provider and may also be subject to their terms, policies, and billing procedures.

7. Data Retention

We retain information while your account remains active or as reasonably necessary to:

• Provide app functionality
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Prevent fraud or abuse
• Maintain platform security

8. Account Deletion

You may delete your account at any time through the app settings where available.

Deleting your account or uninstalling the application does not automatically cancel active subscriptions managed through Apple App Store or Google Play.

Users remain responsible for managing or canceling subscriptions through their respective platform account settings before the renewal date.

When your account is deleted:

• Your personal profile data is permanently deleted
• Your app progress and related user data are removed
• This action may be irreversible

Some limited technical, transactional, security, or legal records may be temporarily retained where required for operational, fraud prevention, legal compliance, or security purposes.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw notification permissions
• Object to certain data processing activities

To exercise these rights, contact:

support@totalife.app

10. Children’s Privacy

Totalife is intended only for individuals who are at least 18 years old.

We do not knowingly collect, store, or process personal information from children or individuals under the age of 18.

If we become aware that a person under 18 has created an account or provided personal information through the app, we reserve the right to suspend or terminate the account and delete associated data.

By creating an account or using the app, users represent and warrant that they are at least 18 years old.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions may be posted inside the app, on our website, or through official communication channels with a revised effective date.

12. Contact

If you have questions regarding this Privacy Policy or your data, contact:

support@totalife.app